How do I reset my password?

You can reset your password in two ways, depending on whether or not you're logged into the O2O app:


If you are logged into the O2O App:

1. Navigate to your Account Icon in the top right hand corner, and click 'My Account':


2. Scroll down to the bottom, and enter your new password and click 'Save'.





If you are not logged into the O2O App (i.e. you have lost your password):

1. Visit


2. Enter the email address associated with your account and click 'Reset Password'


3. Check your inbox for an email from O2O with instructions on how to reset your password.

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